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  • Gerry Campbell

A Shining Star at Insite FM Services



From Polish Village to Glaswegian Administrator: Joanna's Journey at Insite FM Services...


It's been over a year now since Joanna Balicka joined the team at Insite FM Services as our new Administrator, and what a whirlwind year it's been! From the very beginning, Joanna has impressed us with her dedication, efficiency and positive attitude... as a result she has quickly become an invaluable member of our team, and we are so grateful for her contributions.


Over 15 years ago, Joanna embarked on a life-changing journey, trading the tranquility of her small village in Poland for the bustling streets of Glasgow, Scotland. Driven by a thirst for knowledge and a yearning for new experiences, she set her sights on a career in Business & Accounting, a path that would lead her to her current fulfilling role as an administrator at Insite FM Services at our office in Glasgow.


Throughout her career, Joanna has filed various roles, each experience enriching her professional skills and shaping her into the resourceful and adaptable individual she is today.


Today, as an administrator at Insite FM Services, Joanna plays a pivotal role in ensuring the smooth operations of the company. Her responsibilities are multifaceted, encompassing everything from managing client accounts and processing invoices to coordinating schedules and providing administrative support to the team.


"I enjoy the variety that comes with my role," says Joanna, with enthusiasm. 


"No two days are ever the same, and I am constantly learning and growing. The people I work with are fantastic, and the company culture is truly supportive."


Joanna's story is a testament to the transformative power of ambition, adaptability, and a willingness to embrace new challenges. Her journey from a small village in Poland to a successful administrator in Glasgow serves as an inspiration to all who dare to dream and chase their aspirations.


In her first year Joanna has already accomplished a great deal. She has streamlined our administrative processes, improved our communication channels, developed new systems and ways of working. Her positive quality and willingness to help have been instrumental in making these improvements possible.


Director of FM Services, Julie Fergus said:


"Just over a year ago, Joanna joined the team as Administrator at FM Services and what an incredible year it has been.


From streamlining our administrative processes to and streamlining processes, Joanna injected a wave of efficiency and professionalism that motivates the whole team. She has a knack for anticipating needs, solving problems before they even arise, and all with a positive attitude.


Here's to many more successful months – and years – together!"


As a Group, we are so proud to have Joanna on our team, and we look forward to seeing what they accomplish in the months and years to come.


Thank you, Joanna for everything you do!


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