About us

Insite FM Services provides Cyclical, Planned and Reactive Maintenance services for our Clients. As the quality of the workplace becoming ever more important for every company, it’s important that your facilities management service reflects your business and puts a strong emphasis on creating a space where people can work, meet and collaborate.

Drawing from the skills and experience from everyone within the INSITE GROUP we have the capability and flexibility to provide services bespoke to each client and their specific working environment. Wether you need an integrated facilities management service, a mixture of services or a standalone service, we can work with you to design a package which is tailored to your specific needs.

We work closely with each client to ensure the delivery of their requirements and within their financial limitations.Our facilities management services are focused on enhancing each workplace and the team prides itself on their high-quality service delivery.


FM Services allows our clients to continue their business operations at full capacity where we reduce the requirement for in-house management of FM while ensuring clients maintain full control of their own premises.

Our services can be provided as part of an integrated maintenance solution, combining fabric with mechanical and electrical maintenance, or as a stand-alone service. The choice is entirely yours.

At Insite, our principal ethos has always been Customer Care, focusing on satisfaction and ensuring value for money. With Insite FM, there are no complicated Term Contracts involved; if you are not satisfied with our performance then you are free to go elsewhere. No contractual disputes, no tie ins. We are however confident in our ability and that you
will be assured of our commitment to provide the service you deserve.

 
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Julie Fergus

Operations Manager

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Paul Withers

Senior FM Manager

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Tommy McSorley

FM Manager

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Stephen Connelly

Estimator

 

Our Services

Cyclical Maintenance

Cyclical maintenance is defined as work that requires to be carried out on an agreed cycle and can be annually or every number of years. Gas servicing is annually while close window and fence painting can be every 5 or 6 years.


Other work includes Electrical safety checks (every 5 years), common light bulb renewal and drainage checks.

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Planned Maintenance

Planned Maintenance is a projected programme for major repairs planned for the next 5 years.


Many projects are planned to meet the requirements of the Scottish Housing Quality Standard.


The programme may vary subject to funding availability or contingency.

Reactive Maintenance

Reactive Maintenance, generally speaking, it takes less time and money to do nothing than it does to do something, and this holds true when it comes to reactive maintenance.


There is no initial major cost associated with reactive maintenance, and it requires far less planning than preventive maintenance, for instance but this is a very shortsighted approach, and relying exclusively on reactive maintenance in your facility is not sustainable for the long term.

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Insurance Reinstatement

Providing exceptional claims management and building repairs to the insurance markets we offer a wealth of experience to both insurance companies and policy-holders alike. Repairs are carried out to the highest standards by our own directly employed operatives and affiliated approved subcontractors.


All claims, regardless of scope are handled by a dedicated contract manager who will see the project through to completion. Our reinstatement division is structured to enable us to react quickly and efficiently to insured perils where damage has occurred by way of subsidence, fire, storm, accidental, impact or escape of water.

Afttercare Service

As the quality of the workplace becoming ever more important for every company, it’s important that your facilities management service reflects your business and puts a strong emphasis on creating a space where people can work, meet and collaborate.

Our Facilities Management Team provide a Full Service Aftercare Service which provides Planned, Reactive, Statutory and Cyclical Maintenance services for all our clients.


To find out more please download our Aftercare Services Brochure.

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